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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Braden Carlisle

March 13, 2026

5  out of  5
rating by Braden Carlisle
"Got me insurance $100 cheaper than my current provider which helps out a lot was great efficient and handled the matter quickly. Thanks LJ"
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David Kang

March 13, 2026

5  out of  5
rating by David Kang
"Lisa was amazing! Helpful, thoughtful, and super-responsive. Thank you Lisa!!!"
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Jacqueline Williams

March 12, 2026

5  out of  5
rating by Jacqueline Williams
"I am a long time customer of this office, 20 years this month to be exact, and they always take great care of me with my homeowner/auto policy bundle.Today, I spoke with LJ for the first time when I called, and when I say excellent and professional service I really mean it. Not only did he make the changes I needed, but he also explained my policies to me in a way that I could make educated decisions on which products were best for me and my family. By customizing my coverage, LJ found ways to save me money, but also get more value out of my auto policy. Even with adding life insurance, I am only paying slightly more each month, but getting WAY MORE bang for my buck and peace of mind. And he did all of this with a smile! I’d give him 10 stars if I could. Call him today for any of your insurance needs and tell him I sent you."
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Jock empire

March 11, 2026

5  out of  5
rating by Jock empire
"He really was on point and thorough. Also help me find the best rates. I appreciate everything that he did."
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Nicole Madison

March 10, 2026

5  out of  5
rating by Nicole Madison
"We highly recommend Laurel as an agent who can meet all of your insurance needs. We were recently shopping rates as our homeowner’s insurance went up over a thousand dollars per year, and Laurel came back with a home and auto package that meets all of our needs with some coverage that was not available with our previous insurance company. The rate was exceptional as well and will save us about $250 a month! Thanks to Laurel for making the switch quick and easy."
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Juan P

March 9, 2026

5  out of  5
rating by Juan P
"Very helpful the person I spoke to was Laurel. She was very helpful. I would recommend State Farm to my friend and I have already recommended to my brother. Great service. Really appreciate it. Thank you State Farm!"
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Courtney winegardner

March 6, 2026

5  out of  5
rating by Courtney winegardner
"Lisa was exceptional, and extremely helpful, best ever experience. ."
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Cristina Williams

March 6, 2026

5  out of  5
rating by Cristina Williams
"Excellent customer service! They saved us a lot of money on our auto and homeowners policies!"
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Alayah Renae Marie McCullough

March 4, 2026

5  out of  5
rating by Alayah Renae Marie McCullough
"LJ (Leonard) is a very personable yet honest and professional agent who’s great at making any and everyone comfortable. I switched from a company I’ve been with for most of my life, that simply screwed me over in the end with no explanation. LJ was able to determine and explain what happened and worked diligently to get me the best quote! My family and I definitely appreciate everything he’s done for us. Thanks LJ you are amazing!! :)"
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Icy Blue

March 4, 2026

5  out of  5
rating by Icy Blue
"Lisa was kind and provided great customer service! She answered all my questions and made sure I had everything I needed. Thank you!"
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Jasmine Waff

February 27, 2026

5  out of  5
rating by Jasmine Waff
"Yall go get that insurance with LJ ! My guy definitely got me together from pricing to just overall customer service !"
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Courtney Long

February 27, 2026

5  out of  5
rating by Courtney Long
"I had a really good experience working with laurel . She helped me get both life insurance and car insurance, and the whole process was super easy. She explained everything in a way that made sense and helped me pick the right coverage for what I needed:) Overall, I’m happy with my policies and feel good knowing I’m covered. I’d definitely recommend them to anyone looking for insurance."
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JC Carpenter

February 26, 2026

5  out of  5
rating by JC Carpenter
"Angel was awesome and very sweet 😉"
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Shelly Custis

February 26, 2026

5  out of  5
rating by Shelly Custis
"Laurel was a big help in saving me money on my home owners policy. I would have never known if she hadn't called."
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Nick M

December 10, 2025

5  out of  5
rating by Nick M
"Lisa was very helpful when I needed to make a decision about some minor collision repair. She was very patient and gave me some good advice."
We responded:
"Thank you so much for your awesome review! We strive to provide great customer service. "
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Jozef Gr

October 28, 2025

5  out of  5
rating by Jozef Gr
"This agency has been great! I switched from a previous insurance company and they made it easy to do for my business auto policy. Anytime I need something, I speak to the same people and it has truly made my insurance experience a better one."
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Vyvyenne Johnston

July 30, 2025

5  out of  5
rating by Vyvyenne Johnston
"Have had nothing but great service from everyone, especially Lisa! Always goes above and beyond to help! 😃 Would highly recommend to anyone in need of insurance."
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Adrienne Carrington

May 8, 2025

5  out of  5
rating by Adrienne Carrington
"Excellent Customer service very Helpful 😃"
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Halley Moore

April 21, 2025

1  out of  5
rating by Halley Moore
"I was really happy with the customer service when I first went in for a quote but now that I've needed help after the original setup, my opinion of this agent has drastically changed. I have reached out a handful of time for assistance with my Drive & Save and the policy for my camper, I'll get a response as if they're going to look into it but then I have to continuously follow up and still don't get a response. I'm done dealing with this agent and will be taking my business elsewhere."
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Deborah Anthony

April 3, 2025

5  out of  5
rating by Deborah Anthony
"Drew Stewart was really helpful and gave me excellent service on providing me with information on my new policy thank you Mr.Stewart."
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Benita Butts

March 7, 2025

5  out of  5
rating by Benita Butts
"Mr. Drew was very helpful and polite I would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Milt Rawles State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Luxury Lee

February 6, 2025

5  out of  5
rating by Luxury Lee
"Most pleasant office around ! Candice is the REAL MVP ! ALWAYS SWEET,KNOWLEDGEABLE AND GETS THE JOB DONE !!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Milt Rawles State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cal Cutta

February 1, 2025

5  out of  5
rating by Cal Cutta
"Mrs Candice Warren help me with all I needed to ensure my family is driving safe and protected she has done a wonderful job and gets my highest grade possible for her work I want to thank the team at State farm and one of the best agents I've ever worked with Mrs.Candice Warren a great example of a true insurance agent."
We responded:
"Thank you for reviewing Milt Rawles State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marian Henry

January 3, 2025

5  out of  5
rating by Marian Henry
"Milt Rawls and his team always go above and beyond to provide outstanding customer service! I've been with them over 20 years and won't switch!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Beiler

December 31, 2024

5  out of  5
rating by Dan Beiler
"Megan and Lisa give platinum service. When State Farm roadside assistance did not answer the phone for over an hour; I had to call for a tow myself. Megan made sure we were accommodated and compensated for our out of pocket cost. Even though we found equal insurance for less cost; we stayed with State Farm because of Megan and Lisa. The customer service these ladies provide is head and shoulders above other firms, and I believe they should be financially and personally recognized for their dedication to their customers. If they were to leave State Farm I would be tempted to look for coverage elsewhere. Thank you, Daniel Beiler, customer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re really happy with Lisa and Megan's excellent customer service! If you ever have any questions or need assistance, we’re here to help!"