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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eric W

September 22, 2023

5  out of  5 rating by Eric W
"Candace Warren helped me get a great deal for my auto insurance today. She was still figuring out how to give me the best deal way AFTER I had already chosen to buy! That's the first time an agent was working hard on my side even after the sale. 5/5 recommeded."

William Blackburn

September 11, 2023

5  out of  5 rating by William Blackburn
"Candace is an awesome person. Answers all my questions. Excellent customer service rep. I am blessed to have her as my contact person at State Farm."

Mike Reynolds

July 27, 2023

5  out of  5 rating by Mike Reynolds
"Quick and super efficient. Megan was a great help!"

Stedson Clarke

July 21, 2023

5  out of  5 rating by Stedson Clarke
"Candace is amazing! I was panicking bc other agencies were quoting enormous amounts for insurance... she was able to anticipate my families needs and get us the quote we were hoping for! Thank you so much Candace!!"

brandi cairo

July 21, 2023

5  out of  5 rating by brandi cairo
"Candace is so efficient and a pleasure to talk to. She has gotten great rates for my customers."

Iris Purvis

July 18, 2023

5  out of  5 rating by Iris Purvis
"Treated with dignity and respect. Professional and courteous."


July 17, 2023

5  out of  5 rating by Madison
"Candace was very helpful and knowledgeable about updating my policy!"

Linda Nealey

May 2, 2023

5  out of  5 rating by Linda Nealey
"My husband just had passed away, and Megan was the best. She talked to me on the phone and also invited me to the office, to help me file the insurance papers. I got the claim the same week. Milt Rawles is also a good agent, my husband and I had been with State Farm for many years. And I plan to stay with State Farm also, their the best for car insurance and home owners insurance."

faYe Howe

March 1, 2023

5  out of  5 rating by faYe Howe
"Highly recommend this office. They are so helpful with everything I need."

Tia Ciara

November 10, 2022

5  out of  5 rating by Tia Ciara
"Megan has always helped me out everytime I come in no matter what it . Wonderful customer services to any one who steps into the office ."

Rochelle White

November 7, 2022

5  out of  5 rating by Rochelle White
"Michael Smith was amazing. He was very helpful with getting me Auto and Renters insurance. I looking working with State Farm."

Sabrina Conner

November 7, 2022

5  out of  5 rating by Sabrina Conner
"Mike was extremely professional and helpful. Great experience!"

Della Boothe

July 12, 2022

5  out of  5 rating by Della Boothe
"Service was excellent today with Michael, the agent that assisted me in signing with State Farm Insurance Company. Thank you for your professionalism and kindness."

Alexander Freeman

July 11, 2022

5  out of  5 rating by Alexander Freeman
"I have been dealing with Milt Rawles for some years, they have been good to me."

heather reale

July 11, 2022

5  out of  5 rating by heather reale
"They have saved me so much money and Megan was so helpful. Im glad I switched to State Farm"

Karen Crowley

July 8, 2022

5  out of  5 rating by Karen Crowley
"Milt Rawles office is extremely organized and responsive."

Matise Williams

July 8, 2022

5  out of  5 rating by Matise Williams
"Very helpful… also my insurance was cheaper .. highly recommend"


July 8, 2022

5  out of  5 rating by kmodine
"I had a great experience with Stacie Loftin at the Milt Rawls State Farm office in Kempsville. I walked in off the street with no appointment and Stacie and me in her office within a few minutes to write up a quote for homeowner's insurance on a new home I am purchasing. While she was at it, she also saved me about $40 monthly on my auto insurance. She was super friendly and very knowledgeable. I would definitely recommend visiting her if you are in the market for new insurance!"

Jon Miller

July 6, 2022

5  out of  5 rating by Jon Miller
"I've been with this state farm agent for many years, they are the best!!! I don't plan on going anywhere else"


July 5, 2022

5  out of  5 rating by Robin HARRISON
"Great customer service."

Tammy Mills

June 15, 2022

5  out of  5 rating by Tammy Mills
"Megan with State Farm (Milt Rawles office) was super helpful with my claim. She was professional and friendly!!"

Rodney Ross

June 15, 2022

5  out of  5 rating by Rodney Ross
"Excellent customer service & always meeting my needs!"

Lorraine Holland

June 13, 2022

5  out of  5 rating by Lorraine Holland
"Megan was very helpful in helping me send an email with an attachment for my security system, something that I have not done in years. She was very patient, very knowledgeable and very friendly. She was a pleasure to work with."

Mel Mel

June 1, 2022

5  out of  5 rating by Mel Mel
"Stacy at State Farm gets my business. I have been hesitant about switching to State Farm bcs I’ve been with another company for over 20yrs and like the 1st class service when I called but Stacy assured me that wouldn’t be the case and sure enough, After looking at many and I mean…many homes Insurance quotes, Stacy was very patient to teach me a couple of things and showed me what to look for and how to balance what I wanted which was a cheaper price nearing Social Security and old age with what I needed to stay covered properly at a time when a Quarter isn’t worth a Nickel right now. I also wanted an Insurance company that was local. Most importantly, Stacy was able to put together a package which included Underground and Utilities coverages needed at my age of 62 and sore knees. You don’t see that on TV..!!"

Billy Breeden

May 31, 2022

5  out of  5 rating by Billy Breeden
"Great customer service in Milt Rawles' office. Megan was amazing helping me with obtaining coverage for my new truck. She was quick, friendly & professional."